"Facebook basically locked its keys in its car," tweeted Jonathan Zittrain, director of Harvard's Berkman Klein Center for Internet & Society. Whatsapp is now an essential part of daily life for. However, they also said that sabotage could also be a possibility, as per Reuters. WhatsApp is the go-to instant messaging app for smartphones and now desktop computers with Whatsapp Web making it very convenient for users. A BGP is like the internet's navigation system.Īccording to security experts, an internal mistake could have caused the disruption. Facebook wasn’t immediately able to comment on the DNS. Murch said the core issue was that, "Facebook has withdrawn the so-called Border Gateway Protocol (BGP) route that contains the IP addresses of its DNS nameservers", as per The Wired. Facebook has a 'faulty configuration change' for an outage that prevented the companys 3.5 billion users from accessing its apps and services, including Whatsapp and Instagram, for nearly six hours. The change made Facebook’s DNS servers unavailable, forcing its services - Facebook, WhatsApp and Instagram - offline, Mr. Troy Mursch, the chief research officer of cyberthreat intelligence company Bad Packets, said, “Facebook's outage appears to be caused by DNS however that's a just symptom of the problem.”
However, in this case, something more serious could have caused the issue.
They can happen for a number of technical reasons and are relatively easy to resolve. DNS mishaps are quite common and most likely the reason behind the outage of any website. Facebook blamed the major outage on router work, AFP reported.Įarlier, The Wired suggested that the outage could have been due to its Domain Name System (DNS) becoming unreachable.ĭNS can be seen as the phone book of the internet.
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